Click on Other troubleshooters in the following menu.Ĥ. In the System settings, scroll down and click on Troubleshoot.ģ. Here’s how to run the Windows Troubleshooter:Ģ. Once it identifies the problem with MTP, it will come up with one or more solutions to solve the problem. It is a powerful tool capable of solving networking issues like MTP. If updating the drivers and devices doesn’t solve the problem, try using the built-in Windows Troubleshooter. Check for new updates, and install the available updates on your phone. Open the Settings app on your phone, scroll down, and tap on Software updates.Ģ. Therefore, if no new update is showing in the device manager for Portable devices, try checking in the Windows update section. Click on check for updates, and install the available updates.įrom the above screenshot, you can see two updates from Samsung Electronics for my mobile device, which fixed my problem of MTP not working. Open the Settings app on your PC and click the Windows Update option.Ģ. So if you’ve run into a software-related issue like this, it’s always an option to update to the latest version and check if the problem persists. Also, when you use the Search automatically for drivers option while updating MTP drivers, it suggests checking for updated drivers in the Windows Update. Updating the software on your device to the latest may fix driver-related issues. Just like outdated drivers, the OS on your device may also interrupt the working of MTP on your system. Update the Software on Your Devices to the Latest Version ![]() Right-click on your device, select Update Driver, and in the next section, choose the Search automatically for drivers option, and now your system will download and install the latest MTP driver. Connect your phone to the computer and open the notification panel.Ĥ. Here’s how you can do it on your phone.ġ. To transfer data, you should change this setting for sharing files. ![]() In most Android phones, the default option for MTP is charging only, which not allows data transfer when connected to a PC. If you’ve connected your phone to the computer, and it detects the phone, but you’re unable to access the internal storage of the phone, then there’s a chance that you’re not using the correct settings on your phone for MTP. ![]() So, we’ll recommend you connect the USB to other ports and check if the computer can detect your phone. Try Using a Different PortĪ computer has multiple ports for USB connection, and if your mobile device is not detected, there’s a chance that the USB port on your PC might have malfunctioned. When it comes to charging, you can use any USB cable you want, but to transfer files between a phone and PC, you can only do it with a USB data cable. USB Cables are of two types: Charging cables, which only charge your phone while it’s connected to a PC, and USB data cable, which not only charges your phone but also allows data transfer between the PC and the mobile. ![]() So before doing any high-skilled troubleshooting, it is recommended to reboot the device and check if the problem persists. When you reboot your phone/PC, it does many things, from clearing the memory to restarting system processes, and these sometimes fix our problem. Let us start with basic troubleshooting methods and move forward to software-related fixes. There can be many reasons why MTP is not working on your device, and the below-mentioned methods will help you fix the problem. 2 Final Words Fix MTP Not Working in Windows 11
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